Accessibility Statement

Accessibility arrangements at Burgeranch

Burgeranch works extensively to make its services accessible to people with disabilities, aiming to provide a service experience that meets their unique needs. The company’s managers and employees have undergone training on providing accessible service and will be happy to assist with any inquiry.

Our company’s accessibility coordinator is Raya Abramovitch. If you have encountered specific requests regarding accessibility, we would be happy for you to contact her in one of the following ways:

By phone: 09-8642000

By fax: 09-8642028

 Email: raya@bk.co.il

In Burgeranch branches you can find:

Aids for the hearing impaired

The chain’s branches have “induction loop” hearing assistance devices to enable customers with hearing disabilities to hear and understand the service provider, while filtering out background noise and acoustic interference.

The call center is accessible, and the voice menu is free of background noise.

Aids for motor disabilities

The chain’s branches have counter accessibility, allowing for accessible access to the service counter.

Furthermore, if necessary, employees in the branch will be happy to bring trays to the table upon request. In addition, the service team has been trained to support and assist with any request that may arise during the purchase process.

Restrooms

In most lobby branches, accessible restrooms are offered for visitors with disabilities.

Accessible furniture

Available in most lobby branches.

Website

The company’s website is built and maintained by the “Amazing” company, utilizing website accessibility software services. If you have encountered a problem on the website, you can contact the Burgeranch accessibility coordinator using one of the methods mentioned above, or via a dedicated email: negishut@bk.co.il